MindMood AI

Last updated January 19, 2024

Thank you for using our website and interacting with our AI application. By accessing and using the AI application on our website, you acknowledge and agree to the terms of the Disclaimer and the use of your information as outlined in this Privacy Policy. We created this Privacy Policy to assist you in understanding how we collect, use, store, and manage the personal information that you provide in connection with your use of our AI application on our website located at www.MindMood.ai (the “website). We reserve the right to change the Privacy Policy at any time and will alert you that changes have been made by indicating on this Privacy Policy the date it was last updated.

18+: The use of our website and AI application is intended for individuals who are 18 years of age or older. By accessing and using our AI application, you represent and warrant that you are at least 18 years old. We do not knowingly collect, keep, or maintain personal information from individuals under the age of 18. The website is not directed toward individuals under the age of 18. If you are under the age of 18, then we ask that you please do not access or use our website or AI application in any manner.

Privacy Statement: We may collect personal information when you interact with our AI application. We will only use this information for the purpose of providing support and responding to your inquiries. We do not share your personal information with any third parties unless we have your consent or are required by laws to do so. Your privacy is of the utmost importance to us, and we employ the highest standards to ensure the security of your information, however as with any AI application, no information is 100% secure and we cannot guarantee that your communications or personal information will always remain safe and secure. Therefore, you should take care in deciding what information you input during your interaction with our AI Application.

Questions, comments, concerns? Please reach out to us at: support@mindmood.ai. Your assistance in maintaining the optimal user experience is greatly appreciated.

How MindMood AI Uses Information We Collect About You

The information we collect is limited to what is required to provide you with the MindMood AI interactive experience. We store personal data so that your experience is personalized based on your past interactions. We will not share your conversational interactions with MindMood, like what you write or your path through a conversation, unless you give us your explicit consent to do so.

Your interactions with third-party services

MindMood AI may link to third parties, like helplines or other resources. Any information shared with, or otherwise collected by third parties, is subject to the third party’s terms and privacy policy. We are not responsible for the processing of personal data by third parties relevant to these resources.

 

De-identified and/or aggregated data

We may use your data to create de-identified and/or aggregated data. This is not personal data, and we may use and share this data as permitted by applicable law. We never share your transcripts with MindMood AI without your consent, even de-identified.

Measures We Take to Protect Your Personal Information

We want to help you to feel comfortable and confident using MindMood AI. We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. Our data is accessed, transmitted, recorded, encrypted, and secured via best practices according to web and cloud computing standards.

Despite these efforts, no method of electronic transmission or storage is 100% secure. Therefore, we cannot ensure or warrant the security of any personal data you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal data.

Situations in Which We May Disclose Your Information

We may access, use, store, and/or disclose your personal data if we, in good faith, believe doing so is required or appropriate to:

Comply with law enforcement or national security requests and legal process, such as court order or subpoena.
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Protect yours, ours, or others’ rights, property, or safety.
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Defend ourselves against legal claims or exercise our legal rights.
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Enforce our policies including preventing users who were banned, or individuals found to be under the age of 18 from use.

How Long We Retain Your Information

We retain the personal information we receive as described in this Privacy Policy for as long as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. Your consent to such purposes remains valid after termination of your relationship with us.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research, statistical, or other purposes in which case we may use this information indefinitely without further notice to you.

 

Acknowledgement: By using our AI application, you acknowledge that you fully understand the risks, limitations, and conditions of use. You agree with the Disclaimer and MindMood’s Privacy Policy. We reserve the right to modify or update this Privacy Policy at any time without prior notice.